Q1- Can I confidently purchase a Versatile Corsets garment on-line?
A1- Our high quality corsets are designed and custom crafted to fit better than mass produced "off the rack" garments. We take special care to obtain all the necessary measurements and information to make sure your corset fits properly. In addition, our corsets are fully lined and reinforced with ribbing around the waist to make sure they do not tear or stretch. All of our corsets also feature a satin lacing guard for comfort. We stand behind our craftsmanship so if you're not totally satisfied with your garment, we'll work hard to remedy the problem and make sure you're completely happy with your purchase. We have thousands of satisfied customers all over the world. Please see our testimonial page to read what some of them have to say.
Q2 - Do you ship overseas?
A2- Yes, we ship world-wide to any location that is allowed through the United States Postal Service. If you have any questions about locations we ship to please email us with your country information. (Please be aware that other countries may have import/duty fees which we cannot be held responsible for).
Q3- How do I place my order?
A3- Use our automated and secure shopping basket system to place your order on-line. You will have the option to pay by credit card, Paypal or by Money Order or Cashiers Check (personal checks must be processed through www.Paypal.com). You can print the order form and mail it to the address below, or fax it to (888) 860-3318.
Our mailing address is:
Versatile Corsets
c/o Internet Fulfillment Division
P.O. Box 1164
Santa Ana, CA 92702
You can telephone us Mon-Fri 10:00AM to 4:00PM PST at (888) 860-3318
Q4- How is payment handled?
A4- You may submit your credit card information through our secure server, by PayPal or by fax or telephone. You may also send your payment by mail. Please use the website shopping cart so you will have an order number assigned. Instructions for each type of payment are provided in the shopping cart. Print or write down your order number for reference. We accept MasterCard, VISA, American Express and Discover. If you submit your payment by money order, cashiers check or personal check (via Paypal), work will not begin on your garment until funds are deposited into our account. If you choose to send your payment by mail or fax, please be advised that your order will be deleted after 15 days if we do not receive your payment. To receive sale prices, your payment must be received within 7 days of the end of the sale. International payments must be submitted by credit card.
Q5- What time frame should I expect?
A5- Since each garment is made to order, the normal manufacturing time is between 3 and 4 weeks. Note that shipment time and cost must be added to this. If you choose Rush Service (see Q17 below), additional fees apply and will be calculated by the shopping cart system.
Q6- Will I be comfortable and able to breathe wearing a Versatile Corset?
A6- Corsets by Versatile are created to fit your body so it's snug, but not uncomfortable. A well-made corset fits comfortably at the ribs and hips and compresses only your waist, allowing for easy breathing.
Q7- How much will my waist be reduced?
A7- Versatile Corsets are designed for a 4 inch waist reduction depending on the style of corset. If you'd like more restriction, or if you would like your corset to lace closed in the back, please notify us at the time your order is placed.
Q8- Are your corsets only for women with perfect figures?
A8- Versatile Corsets specializes in custom made corsets that will fit and flatter you beautifully. We make corsets for men and women of all body types, shapes and sizes.
Q9- Will my corset help me lose weight?
A9- A corset is not a weight loss program. If you would like for your corset to be used along with a diet program, we recommend this be done with proper nutrition and exercise, and only under the supervision of your physician. A corset restricts your waist and causes your organs to re-align. However, your stomach, while compressed when wearing the corset, will return to normal size when you take it off. If you wish to maintain organ re-alignment while sleeping, an underbust style corset or a comfortable Versatile Sleeping Corset is recommended.
Q10- What corset style(s) do you suggest for a male?
A10- For masculine wear, we recommend the Violet Underbust Corset or Fern Underbust Corset. These styles have been designed to be worn discreetly under men's pants, if so desired.
Q11- Can I lend my corset to a friend to wear?
A11- Your Versatile Corset will mold to your body contours like a fine pair of shoes. Lending it to someone else to wear is not recommended.
Q12- Are you corsets and fashions guaranteed?
A12- All merchandise from Versatile Corsets is guaranteed to be free from defect and may be returned for repair (or replacement at our discretion) at no charge within 30 days from date of receipt. All returns must have a Return Authorization Number issued by our Customer Service Department or they will be refused. An R.A. number may be obtained by calling 888-860-3318, or by emailing us.
Q13- What is your cancellation / refund policy?
A13- We can provide an exchange on standard size corsets in satin fabric. They are subject to a 20% restocking fee, as well as the fee for return shipping. Custom corsetry is non-returnable, but we can do alterations, for simply the shipping cost, up to 30 days from when you received your order, a service provided by the extra fee. Once an item is produced, we will do not provide cash refunds.
Orders cancelled after 72 hours will be assessed a 20% restock fee. If you wish to cancel your order and receive a refund, you must call 888-860-3318 and speak to our Customer Service Department to verify your information. No refunds will be issued on custom made merchandise that has been made to customer specifications or on garments that we deem to have been subjected to abnormal abuse or stress. Non-defective returns are at the discretion of Versatile Corsets and (if authorized) will be issued store credit. Items that have been worn, have a scent on them (such as cigarette smoke, body odor or perfume), or are not in new condition will not be accepted for return/exchange.
Q14- How do I know my Corset Size?
A14- When you order a corset, there is the option of a standard corset or a custom corset. After your order is placed you will receive a request for measurements. If a standard size will fit your figure then you will not need to order a custom-fitted corset. If we determine that your measurements would best be suited to a customized corset, we will let you know, and you will have the option of paying the custom fee, or ordering a standard size if you choose. We will always tell you which will be the best option for your figure, but you will have the final say. Standard Bust and Hips are restricted by 3” and Waists are restricted by 4”. Measure yourself, then subtract those amounts from those areas and you will find your corset size. If you do not fit into the standard size (of the corset you have ordered) in ALL THREE AREAS, you will require a custom corset. We can modify a corset, but there is a hefty reconstruction fee, often more than the cost of originally ordering a custom corset. Standard orders that require modifications are the customers’ responsibility, not Versatile Corsets.
IF YOU DO NOT ORDER THE CORRECT SIZE, all we can provide is an exchange for another corset, (including a 20% restocking fee) and ONLY if you have selected a standard size, in a satin fabric. Custom corsetry is made to the measurements that you provide, the unique fabric combination that you request, and is non-returnable. However, we may be able to offer alterations, for simply the shipping cost, up to 30 days from when you received your order. Once an item is started (ie. The pattern is cut), we will not provide a refund.
Q15- What is the difference between a corset, a corselet and a fashion bustier or fashion cincher?
A15- Corsets are designed for the customer who wants to restrict their waist and create a more curvaceous figure. A 4” reduction (in design) is standard for our corsets. As such they are designed with interior and exterior qualities and materials to facilitate this without tearing. A fashion bustier or fashion cincher is designed with the sexy look of a corset, but do not provide restriction. Their favorable qualities are different. They are lighter in weight, and tend to have several options for front closure (or no front closure). Because they require less material and time to fabricate, they are a less expensive than an authentic corsets.
Q16- How should I clean my Versatile Garment?
A16- You may use a damp cloth for spot cleaning, and a fabric refresher (such as Febreze*), only on the INSIDE of the corset, for light odor removal. Dry Cleaning is recommended when spot cleaning is not sufficient. Do not put your corset into the washing machine or drying under any circumstance.
Q17- What should I know about Rush Fee Service?
A17- Rush Fee Service is offered on an as-available basis. At times our factory is too busy to handle any additional Rush Orders, and/or component materials may not be available. In such cases we will notify you by email or telephone. “10 Day Rush” refers to manufacturing time (in work days) only. Choose the appropriate shipping option for your needs. The manufacturing time period begins from when your payment clears. To avoid delays, use your VISA, MasterCard, Discover or American Express for payment. Some PayPal and Money Order/Cashiers Check payments will need to be registered as “on deposit” in our account before work begins. This can take up to 5 Days.
Q18- Can your corsets help my back problems?
A-18- Using a corset to help alleviate pressure on the spinal column is sometimes recommended by physicians for various back problems. We advise you consult with your doctor before attempting self-treatment. If a corset is recommended, you may find wearing it backwards, with the steel busk (front closure) lining up with the backbone gives excellent support and relieves pressure. For men, the 104 Venus corset is perfectly suited for this purpose. Please make certain to let us know if this is what you plan to use your corset for so that we can manufacture your corset with its use in mind.
Q19 – What is “BBT”?
A-19 – BBT refers to “Boning, Binding, and Trim”, which are all components of the corset. “Boning” are the metal stays that divide the sections of the corset vertically. They are what give the corset its shape. “Binding” refers to the fabric that covers the front busk closure, as well as the back lacing area (the front center and back center of the corset). “Trim” is the fabric that caps the top and bottom of the corset. We can make our garments all one color or with contrasting boning, binding, and/or trim.
Q20 – Do you sell Wholesale?
A-20 – Yes. Please email us to receive a wholesale information request form.
Q21 – I purchased a Corset and after a few wears the boning has popped out. What happened?
A-21 –Please follow the instructions that come with your new corset carefully. Although your corset is designed to be worn tightly, you still need to take the time to break it in slowly. A corset must be worn loosely laced for a few weeks before it is accustomed to your body, and then you can cinch it more tightly. We have found that if you cinch down too far and put too much strain on your corset too quickly, you will have problems with the boning or fabric not staying true to form.
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